We love flowers and are totally committed to offering the highest quality flowers at excellent prices. Flowers are fresh living things and it is imperative that once they have been cut that you receive them promptly. Through having our own base in Holland at the flower auctions, we ensure that the flowers we deliver are as fresh as possible - you will sometimes receive flowers that were growing in the fields only two days prior to delivery. For weddings and functions we will pre-order the flowers especially for the event and condition them so that they look their absolute best.
We value all our customers and want to provide them with excellent service at all times and deliver them the best blooms available. If at any time you are not completely happy with our service or our products, please let us know so we can rectify any errors or oversights that may have occurred. We are here to help and have a dedicated team which will go the extra mile to ensure that you are satisfied with Arena Flowers.
If we let you down on any of the above, we will either redeliver the same arrangement, or refund all or part of the order value. We want to ensure that our customers are happy with our service and we are willing to put our money where our mouth is to back that up. Please see our full terms and conditions for full details of our guarantee and other terms.